@article{ec0f706f60eb4105bca7a9e100a2c98d,
title = "The Effects of Corporate Elitism and Groupthink on Organizational Empathy in Crisis Situations",
author = "Yim, {Myungok Chris} and Park, {Hyun Soon}",
note = "Organizational blindness of super-elite companies in responding to crises is attributed to corporate elitism and groupthink. * The mutually-reinforcing interaction of corporate elitism and groupthink prevents organizational empathy from working effectively in crises. * The lack of balance between cognitive and affective empathy disrupts organizational capacity for empathic action in a crisis.",
year = "2021",
month = mar,
day = "1",
doi = "10.1016/J.PUBREV.2020.101985",
language = "American English",
volume = "47",
journal = "Public Relations Review",
number = "1",
}