Strengths-based Behavioral Telehealth with Sexual and Gender Diverse Clients at Center on Halsted

Ing Swenson, Trevor Gates, Michael P. Dentato, Brian Kelly

Research output: Contribution to journalArticlepeer-review

Abstract

The COVID-19 pandemic necessitated an immediate response and rapid transition from traditional face-to-face behavioral health services to behavioral telehealth at an organization serving sexual and gender diverse (SGD) individuals in Chicago. In this practice innovations article, we explore the unfolding public health crisis and the impact on service delivery for SGD individuals. Using a large multi-service organization as a case study, this paper describes how key members of the staff and leadership team shifted services online as a means of responding to isolation, loneliness, and disparities in access to healthcare for Chicago SGD communities. Lessons learned and practice recommendations are presented.

Original languageAmerican English
JournalSocial Work: School of Social Work Faculty Publications and Other Works
Volume60
Issue number1
DOIs
StatePublished - Feb 9 2021

Keywords

  • Homosexuality
  • sexual minorities
  • behavioral health
  • counseling
  • Mental health services

Disciplines

  • Social Work
  • Psychology
  • Public Health
  • Medical Education

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