Abstract
The COVID-19 pandemic necessitated an immediate response and rapid transition from traditional face-to-face behavioral health services to behavioral telehealth at an organization serving sexual and gender diverse (SGD) individuals in Chicago. In this practice innovations article, we explore the unfolding public health crisis and the impact on service delivery for SGD individuals. Using a large multi-service organization as a case study, this paper describes how key members of the staff and leadership team shifted services online as a means of responding to isolation, loneliness, and disparities in access to healthcare for Chicago SGD communities. Lessons learned and practice recommendations are presented.
Original language | American English |
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Journal | Social Work: School of Social Work Faculty Publications and Other Works |
Volume | 60 |
Issue number | 1 |
DOIs | |
State | Published - Feb 9 2021 |
Keywords
- Homosexuality
- sexual minorities
- behavioral health
- counseling
- Mental health services
Disciplines
- Social Work
- Psychology
- Public Health
- Medical Education