Exploring Patient-Provider Relationships in Preference-Based Health Care Choices

Linda Tuncay Zayer, Cele C. Otnes, Eileen M. Fischer

Research output: Contribution to journalArticlepeer-review

Abstract

Patient-physician relationship models previously identified in research do not always capture the full range of consumers’ experiences as they engage in difficult, preference-based decisions. Examining the context of individuals seeking infertility treatment, we identify a new Peripheral Model of patient-physician relationship, whereby the physician’s role is perceived as rather inconsequential.

Original languageAmerican English
JournalSchool of Business: Faculty Publications and Other Works
Volume44
StatePublished - Jan 1 2016

Keywords

  • Patient-physician relationship models
  • Consumer experience
  • Peripheral Model
  • Physician's role

Disciplines

  • Business

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