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Direct and Indirect Effects of Beneficiary Contact and Supervisor Support on Service Performance: Does Perceived External Prestige Matter?

  • Jagdish Sheth School of Management
  • Indian Institute of Management Bangalore
  • Loyola University of Chicago

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)648-663
Number of pages16
JournalBritish Journal of Management
Volume34
Issue number2
DOIs
StatePublished - Apr 2023
Externally publishedYes

ASJC Scopus Subject Areas

  • General Business,Management and Accounting
  • Strategy and Management
  • Management of Technology and Innovation

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