@article{e3fd0f049b5f48b7a7da271056c69280,
title = "An approximate dynamic programming method for the multi-period technician scheduling problem with experience-based service times and stochastic customers",
author = "Xi Chen and Mike Hewitt and Thomas, \{Barrett W.\}",
note = "Downloadable (with restrictions)! In this paper, we study how an organization can recognize that individuals learn when assigning employees to tasks. By doing so, an organization can meet current demands and position the capabilities of their workforce for the yet unknown demands in future days.",
year = "2018",
month = feb,
day = "1",
doi = "10.1016/j.ijpe.2017.10.028",
language = "American English",
volume = "196",
journal = "International Journal of Production Economics",
}